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For Health Plans

We help health plans, ACOs & medical groups to increase the quality and value of care with Advance Care Planning via telehealth

More people than ever live with serious illness, and it can be an overly stressful and costly experience. We can do better.

Advance Care Planning (ACP) helps people dealing with serious illness to think about the kind of care they want, before there’s a crisis. ACP can improve the cost, quality and experience of care for seriously ill people while reducing unwanted or ineffective care.

The Challenge

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    People living with serious Illness—and rising

  • Poor

    Quality and experience for everyone involved

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    Spent annually on ineffective or unwanted care

What We Do

Advance Care Planning

Iris Plans

We provide Advance Care Planning (ACP) services to families dealing with serious illness. ACP is shown to improve the experience of care while decreasing unnecessary utilization. This vital service is also performed by palliative care (PC) providers when they are available.

Unfortunately, the vast majority of seriously ill people do not have access to ACP due to a national shortage of PC providers and other regulatory barriers. Iris fills that need with a highly scalable ACP model.

Family & Caregiver Support

Iris Cares

Most caregivers want a voice in their loved one’s care, have questions about care options and need additional caregiver support. However, many caregivers work during the same hours when care is delivered, so they’re often shut out of being fully involved or receiving additional guidance and resources.

Iris brings the family and other loved ones into planning conversations at convenient times, including evenings and weekends. Everyone can express their views, ask questions and share their expectations. Empowering caregivers with ACP and other needed resources drives better outcomes for all.

Palliative Care Referrals

Iris Supports

Iris helps people dealing with serious illness to receive additional support when they needed it. Iris tracks its members over time and makes referrals to in-home and outpatient palliative care at the right time when symptom management is required. Palliative care is a valuable resource that increases care quality and value, but it is scarce and difficult to scale.

Iris maximizes the efficiency and effectiveness of palliative care, connecting the right people at the right time with this valuable but scarce resource.

Iris ACP Results

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    Lower Hospital Admissions

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    Cost Reductions by Eliminating Unnecessary Care

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    Avg. Member Net Promoter Score (NPS)

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    Avg. Physician Satisfaction

To learn more about our results:

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How Iris ACP Works

Iris is the most comprehensive Advance Care Planning solution in the industry.

Why Iris?

  • Specialized Skills

    We have master facilitators with specialized training and years of experience.

  • Connection to Palliative Care

    We maximize the efficiency and effectiveness of scarce palliative care resources.

  • Neutral Third Party

    We provide unbiased support from a trusted guide outside the payer/provider value chain.

  • Nationally Available and Scalable

    Iris is available in-home nationwide, both urban and rural, via phone or video.

  • Family Involvement and Education

    Iris helps families understand and prepare for critical care decisions they may face.

  • Care Team Communication

    Iris sends updates, ADs and other goals of care to the doctor(s), hospital and family.

Iris Clients

Iris Plans took the lead, contacted my members and coordinated with their families to identify care preferences. As a result, 90% of my members who completed a facilitation with Iris Plans now have signed Advance Directives in place.

Health Plan Executive

This is a very valuable service, and the approach Iris Plans takes was convenient for everyone. I highly recommend Iris Plans for Advance Care Planning support.

Health Plan Executive

Iris Plans is a natural third-party solution. Advance Care Planning is difficult for a health plan to offer directly.

Health Plan Executive

Contact Iris

Contact us to learn more about Iris and what we can do for your organization.

(512) 895-9544

[email protected]